'The innovative voice logging solution'

With over 40 years.......

in business, we have seen a lot of people come and go in the communications industry. Many years ago, Dictaphone owned the voice recording industry, followed by Eventide, Lanier, Revere, and others who have mainly fallen by the wayside. Through it all, a tiny little company in Putnam, CT has slugged it out for over a quarter decade against the so called big name competitors. That company, Omnicron Electronics commands our respect as another survivor in the brutal electronics marketplace and we are pleased to represent their products for public safety and healthcare users.

The man who started it all, Bill Jones, is still there assisting resellers and customers. When we (or you) need support, we don't have to go through three levels of voice mail jail and two levels of technical support to get someone who can provide assistance. More often than not, Bill answers the phone himself. We like that! We think you will too!

There are many manufacturers of voice recording systems with technology ranging from simple cassettes to sophisticated slow speed tapes, and more recently, PC based systems such as the Total Recall series from Omnicron. We have reviewed them all and come to the conclusion that the best overall system from the viewpoint of technology, ease of use, and cost effectiveness is the Total Recall system by Omnicron.

One of our customers, the City of Graysville, Alabama was a former Dictaphone user. They switched to Omnicron from Falcon. We thought you might be interested in Chief Carter's comments which are included following the products specifications. Those who may be considering a voice logging recorder for the first time will be especially interested in the real reason for voice logging!

Purchase Prices

The price of the recorder depends on the number of inputs (phone line, radio channel, or any combination of the two) to be monitored and recorded. The price schedule below provides a quick overview of the various models ranging from a basic four channel model, up to 16 channel capability. If you wish, you can order on line by clicking the applicable Buy-Me button below. You can charge to American Express, Discover, MasterCard and VISA. We also accept purchase orders from governmental and credit approved commercial accounts.

Model #	Digital Recorders and Accessories — Total Recall Series 4 to 16 inputs	Cash Price	Buy Now
TR-04	Total Recall logging recorder with 4 inputs, with PC software, hard drive, and CD recorder.	$4495.00
TR-08	Total Recall logging recorder with 8 inputs, with PC software, hard drive, and CD recorder.	$5495.00
TR-12	Total Recall logging recorder with 12 inputs, with PC software, hard drive, and CD recorder.	$6495.00
TR-16	Total Recall logging recorder with 16 inputs, with PC software, hard drive, and CD recorder.	$7495.00
TR-U4	Upgrade board to add four additional inputs for Total Recall logging recorders.	$1375.00
TR-U8	Upgrade board to add eight additional inputs for Total Recall logging recorders.	$2390.00

Installation

Above prices include installation within a 150 mile radius of Birmingham, Al. If you prefer to do your own installation, you may deduct $300 from the above prices. When ordering, you will need to specify how many inputs are for phone lines and how many are for radios. The telephone line cables use standard RJ45 connectors designed for connections to customer supplied outlets within close proximity of where the recorder will be installed. Additional wiring, if required, can be performed by your telephone maintenance technician, or we can provide this service at optional cost within our primary 150 mile service area. If you will specify the brand and model numbers of the radios requiring connection to the recorder, we can generally provide radio cables that connect directly to the radio microphone input. Otherwise, radio cables will be shipped with connector leads requiring internal connection to the radio. Special radio wiring is not included in our special pricing. Save yourself some money and be sure to tell us the model and brand of radios when placing your order.

Lease Purchase Plan

Leasing plans with an option to purchase for one dollar at the end of the lease term are optionally available. These leases include an early termination cancellation at the end of each calendar year if funding is not available for governmental account users in compliance with applicable state laws pertaining to lease agreements extending beyond one year. Lease rates are as follows with standard installation with a 150 mile radius of Birmingham, AL included:

Model #	Digital Recorders and Accessories — Total Recall Series 4 to 16 inputs	Monthly lease Rate
TR-04	Total Recall logging recorder with 4 inputs, with PC software, hard drive, and CD recorder.	$162.00
TR-08	Total Recall logging recorder with 8 inputs, with PC software, hard drive, and CD recorder.	$198.00
TR-12	Total Recall logging recorder with 12 inputs, with PC software, hard drive, and CD recorder.	$234.00
TR-16	Total Recall logging recorder with 16 inputs, with PC software, hard drive, and CD recorder.	$270.00

Warranty and maintenance

The Total Recall recorder is covered by a one year factory warranty. This warranty does not cover wiring associated with installation, shipping costs for return to Putnam, CT, on-site service, or use of an exchange unit while services are being made by the factory. Normal turnaround time for factory repair is 72 hours after receipt at the factory. User pays shipping cost to the factory. Omnicron pays return shipping cost via UPS ground. Overnight return shipping is available at extra cost. Damage caused by lightning or abuse is not covered by warranty. We strongly recommend installation of lightning and surge protection on all associated AC lines, phone lines, and coaxial cables associated with radios. If you would like for us to provide this equipment, we can include the following at the prices indicated below:

Model #	Digital Recorders Surge Protection — Total Recall Series 4 to 16 inputs	Price	Buy Now
TR-04/SP	Surge protection for up to 4 inputs - AC, phone, and radio	$425.00
TR-08/SP	Surge protection for up to 8 inputs - AC, phone, and radio	$765.00
TR-12/SP	Surge protection for up to 12 inputs - AC, phone, and radio	$1105.00
TR-16/SP	Surge protection for up to 16 inputs - AC, phone, and radio	$1445.00

You can add service to our lease plan by adding $15, 28, or $52 monthly respectively to the chart above.

Supplemental services

The difference between services applicable to delivery of equipment (contractual services), and services provided after delivery (post-sale services) can be a confusing issue. This guide has been prepared to provide a better understanding of the applicable terms.

Contractual Services

Contractual services involve the conditions of normal delivery. Unless specifically stated in the sales agreement, it is understood that the equipment provided is sold with the understanding that it meets the manufacturers published specifications, but carries no guarantee for fitness of purpose of unknown customer expectations. Installation of equipment in vehicles or on customer premises, unless specifically stated to be a part of the sales agreement, is not included nor are taxes and transportation. Errors in equipment selection or programming made by Falcon Wireless will be corrected at no charge. Errors in equipment selection or programming caused as a result of specified instructions by the user will be corrected at normal labor rates. See Post-Sale Services for additional information.

Post-Sale Services

The word most commonly associated with post-sale services is maintenance. This is sometimes confused with warranty. They are NOT the same! A warranty is a guarantee to repair a defective product by the manufacturer, at the manufacturer’s designated point of repair. For Omnicron, this is Putnam, CT. Suffice it to say, that the repair depot is NOT your local radio service shop. Accordingly, the procedure for handling a warranty claim is between the user and the manufacturer – not the seller of the products.

In a warranty repair situation, the manufacturer has the option of repairing, replacing, or declining to make the necessary correction. Additionally, the user is normally responsible for paying the cost of returning the defective product to the manufacturer. The manufacturer pays return shipping charges.

Several important points to remember: The manufacturer is under no obligation to provide a replacement (i.e. loaner), or to adhere to any particular time schedule. They make the repairs as quickly as possible. That could be a couple of days, a couple of weeks, or in some cases, a couple of months. Further, if the manufacturer makes extensive repairs or replaces the radio, your programming will be lost. It will be your responsibility to reprogram returned equipment. You can either purchase programming equipment and software to do this yourself or pay a servicing dealer to do it for you. If it becomes necessary to travel to the user site for programming, normal hourly rates of $75 and travel charges $.75 per mile one-way would apply.

Maintenance Service – Time and Material (Private radio systems)

Time and material maintenance charges apply for service performed on user equipment, whether in or out of warranty. If a call for maintenance is issued by the user, the normal service procedures apply. This will involve a minimum shop charge of $35 for any unit brought to our shop. Labor is billed at $75 per hour plus parts. On-site maintenance is also billed at $75 per hour plus $.75 per mile if services are performed between 8 am and 5 pm Monday through Friday.

Services performed between 5 pm and 10 pm, Monday through Friday will be subject to a labor charge of $112.50 per hour. Service after 10 pm, or on weekends will be $150 per hour. Holiday rates are $225 per hour.

Maintenance Service – Monthly contract (Private radio systems)

A service contract has traditionally been favored by governmental users due to the necessity of maintaining a fully functioning system at all times. The rates will vary depending on the cost of the equipment, location of the equipment, the level of service expected, and the time at which the repair is performed. To keep cost as low as possible, it is customary to exclude damage caused by abuse as well as batteries, antennas, and coiled cord microphones. The table below can be used for determining your monthly service contract rates.

Item Cost	At Shop Service	On Site Service (1)	Normal Hours	24/7 Service	Loaner Provided
See note (2)	.8% per mo.	1.0% per mo.	8-5 M-F	1.5% per mo.	1.0% per mo.

(1) Within 150 mile radius of Birmingham, AL.

(2) Monthly service charge of equipment valued at over $1,000 is calculated by using a percentage of the original equipment cost. For example, a $7,500 digital recorder would have a monthly contract cost of $60 if the recorder was brought to our shop for repair. For on-site service during normal business hours (8 am to 5 pm M-F), the rate would be $75 per month. 24/7 service would be $112.50 per month. If you want an exchange unit available rather than being down while repairs are being made, you would add 1.0% to either the normal hours rate or 24/7 service ($150 monthly for weekday on-site service or $187.50 monthly for 24/7 on-site service).

Annual Contract with Exchange Unit Provided

We offer a special Next Day Exchange (NDE) program for a flat rate of 10% of the original equipment price, paid annually in advance.

Summary

We have provided detailed product specifications and operational capabilities as follows: Thanks for the opportunity of introducing the features and benefits of the Omnicron Total Recall Voice Logging Recorder. For a specific quote, please give us a call at 1-800-489-2611 or email us at sales@falcondirect.com.

36 - 20th Avenue NW- Birmingham, AL 35215 - Phone 205.854.2611 - Toll Free 800.489.2611

INTRODUCTION TO TOTAL RECALL:

Total Recall is a compact, cost-effective and self-contained voice-logging unit, providing secure recording, storage and playback of telephone calls (or any audio signal). Over 1600 hours of recordings can be stored on an internal database for instant retrieval and playback.

Available as a 4, 8, 12 or 16 channel unit, Total Recall will record the telephone numbers of incoming (if Caller Line Identification [Caller ID] is enabled at the exchange) and outgoing calls, and store this information in a database, together with a time/date stamp, the duration of the call and reference to the specific channel number. All these 'fields' can be used to search and retrieve calls from the database.

Recordings can also be archived to an internal Archive (CD-R) drive at preset intervals. Should you need to record more than 16 physical connections (telephone/radio) multiple Total Recall units can be installed.

Once a call has been located and retrieved from the Total Recall database, the call can be replayed via an internal or external speaker, or for privacy, via a headphone port. A ‘Live Monitoring’ function enables the real-time monitoring of calls on selected channels.

‘Remote Recall’ reads from an Archived CD and converts recordings for play on a PC. It also enables the transfer of recordings as .wav files or encrypted files via email. Text file information can be transferred via the serial port for use in spreadsheet applications. Calls can be monitored or replayed from the Total Recall unit when connected by the serial link and controlled by the PC running Remote Recall

Total Recall Voice Logger

Total Recall – Audio Input/Playback/Archive to CD/Export to PC

USER INTERFACE OVERVIEW:

Total Recall is easy to configure and operate, using an intuitive method for navigation through the 3 user menus, and a contact keypad for selecting or confirming an instruction.

There are three user selectable menus:

LOGGING - current call activity and enabling Live Monitoring.

SEARCH – call search and playback via internal/external speaker.

OPTIONS – control system parameters — set language, date & time, passwords, set line triggering mode, enable call monitoring, enable beep tone, set archive reminder and auto archive, set maximum call length, set voice-activation timeout, set recording period, install system software upgrades, rebuild call database, set recorder ID, and system shut down.

There are four navigation keys:

MENU – this key is used to step through the four menus.

SELECT – once the highlight bar has been placed over an area, this key either toggles through pre-selected values or it enables a value to be entered via the numeric keypad.

UP /DOWN ARROW – these 2 keys move the cursor or highlight bar up or down the selected menu.

Password Protection:

Password protection is required to activate all three User Menus. The numeric password (up to 8 digits in length) is set and changed in the Configuration Menu. There are two passwords, Administrator and User. Only the Administrator has access to the Options Menu and only the Administrator has the ability to Manually Archive and delete calls. All other functionality (including Manual Archive and retain the calls on the hard drive) are available with the User Password.

System Alarms:

To assist the Total Recall user, a number of audible (beep) and visual alarms are featured.

A description of the active alarm is displayed in the status line at the bottom of the Logging Menu.

Alarms include

- Change or insert CD-R

- Hard disk is full (or near full)

- Temperature alarm

There are three main menus; Options, Search, and Logging.

OPTIONS MENU

General	Set Language, Time & Date, and Passwords
Line	Set Line Triggering, enable Call Monitoring, enable Beep Tone
Archive	Set Archive Reminder and Auto Archive
Call	Set Maximum Call Length, VOX Timeout and Recording Period
System Maintenance	Install system software upgrades, rebuild call database, set Recorder ID
System Shut Down	Shut down the system

SEARCH MENU

Search	Set search parameters and search the database or archived CD
Tag All	Tag / Untag found calls
Archive	Manually archive calls to CD
	Playback calls found through the search process

LOGGING MENU

	Enter password to access the menus
	View current call data, call activity, and status line
	Set Live Monitoring (if enabled)
	Playback selected calls
	Tag / Untag calls

REMOTE RECALL

Remote Recall is a client software module supplied with Total Recall.

Calls that have been recorded on Total Recall can be replayed on a local or remote multimedia PC with Remote Recall installed. Archived calls on CD-R are transferred across to the local PC, converted as regular .wav files, and can then be e-mailed to any remote location for replay.

It is also possible to access the Total Recall text file database from a PC via a serial (RS-232) link. The link is activated from the PC, and the text file data is downloaded to the Remote Recall database where it can be stored, or used for call accounting purposes

.

Remote Recall

The Remote Recall software is loaded from the CD-R supplied with Total Recall, and is supported under Windows 95/98/NT/XP on the client PC.

Once a search has been activated, the results are shown in the window (above), and calls can then be tagged for replay via the multimedia PC speakers.

If a call needs to be sent to a remote site, the process requires the selected call(s) to be copied (via ‘Drag & Drop’) to the ‘desktop’ or attached to an e-mail document and transmitted as a normal (.wav) file attachment.

The ‘Drag & Drop’ process will only transfer uncompressed (.wav) files, so the user may need to compress the files as e-mail attachments before sending across the Internet.

Calls can be monitored or replayed from the Total Recall unit when connected by the serial link and controlled by the PC running Remote Recall.

TotalRecall.rep 01/2005

Second generation Voice logging recorder serves City of Graysville, Alabama

Graysville, Alabama - Population 2241 covering less than five square miles is located on Highway 78, 10 miles West of Birmingham. It is not the kind of place where you find a lot of crime, at least not since the City, working with the State of Alabama, broke up a drug ring in 1992 resulting in the arrest of 88 previously convicted major felons. Still, the City has it's share of problems, and as a result of very progressive law enforcement, the City of Graysville can take a great deal of pride in the Police Department under the leadership of Chief Robert W. Carter.

The Graysville Police Department is not known to be a follower in technology. To the contrary, the use of voice logging equipment has been in use for over a decade. The City was one of the first to recognize the benefits, if not the absolute need, to keep an accurate log of all radio and telephone communications. Voice logging recorders were first used by larger departments using slow speed reel to reel tape followed by high capacity slow speed cassettes. The leader in this technology, Dictaphone, was outside the budgets of most departments. Nonetheless, Graysville had operated one of the cassette type Dictaphone models for many years. As maintenance costs continued to increase, Chief Carter determined that it was time to start looking for an alternative when the annual maintenance quote for 2003 came in at $6,600 per year.

Chief Carter, who couldn't operate a computer six years ago, and now builds his own, is not easily intimidated by new technology. He went to the Internet to see what new alternatives might be available. In his search, he found that the recording technology of today is based on computer hard drives and recordable CD's, a far more efficient and less expensive technology. One of the innovators in this new technology is Omnicron Electronics who works with a nationwide network of systems integrators such as Falcon Direct of Birmingham, Alabama. Chief Carter determined that he could purchase a brand new recorder with more capacity and features than his old Dictaphone system with a one year warranty for less than a thousand dollars more than the cost of maintaining his Dictaphone system for an additional year.

In reviewing the Internet pricing, Chief Carter determined that it would be necessary to go to bid. Omnicron provided him with the names of resellers near Graysville and bid specifications for the model desired. As it turned out, one of the perspective suppliers didn't recognize the specifications as being his own and another bid higher than the manufacturer's suggested retail. The good news was that the Falcon Wireless bid was not only below the anticipated cost but actually lower than the Alabama bid law requirements. One of the things that impressed Chief Carter was the willingness to provide service on a level meeting his needs with a choice of monthly contract, time and materials, or even a flat rate exchange program.

Both Falcon Direct and Omnicron have expressed a commitment to total customer service. This was graphically demonstrated when the Police Department was struck by lightning which resulted in damage to the phone system. The logging recorder was completely dead and would not come on. When Chief Carter called to arrange for a warranty return, he was told that probably would not be necessary since the recorder was equipped with the ability to reinitialize after a major system failure. He was told how to restore operation over the phone at no cost. The entire procedure took approximately two minutes. There are few manufacturers or resellers willing to share this type of information. Many prefer an expensive service call to perform some type of miraculous restoration process. To say that Chief Carter was impressed would be an understatement.

Aside for the equipment and maintenance cost, the operational cost, compared to the older Dictaphone unit have been drastically reduced. According to Chief Carter, a nickel CD is a lot less than a twenty five dollar cassette. Operational procedures are also simplified. Omnicron recommends archiving data to a CD on a daily basis. That probably works for a much larger department but for smaller departments, weekly, bi-weekly, or even monthly archiving is acceptable. The trick is to set up a schedule and stick to it. Chief Carter admits to occasionally missing a scheduled archive date but the system provides full back up on an internal CPU as well as being able to save to a CD. Nice feature!

When asked for specific benefits, the answer from Chief Carter came quickly - better administrative control, complaint resolution, and reduced cost of litigation. The call logging system serves not only the police and fire department calls but those of the City Utility Board as well. A recent complainant said that a city employee cussed her out. Whatever compromise or settlement sought by the complainant was quickly put to rest when the Mayor pulled the recording and offered to replay the call. In this particular case, it was known that the employee had never been known to use profanity or pretty good authority - she was Chief Carter's mother in law!

In a recent legal case, the plaintiff alleged that the Police Department had altered the tape of the time period in question. The attorney went to far as to call in a forensics expert to prove that the call records had been altered. This could have been a real problem with the older analog tape system. When the forensic expert learned that the original digital file was embedded in the file memory on the CD, he testified in favor of the City!

Most importantly, according to Chief Carter, the digital recording system helps in meeting the major operational criteria of the department - actually an extension of his personal philosophy. There is always the concern that the wrong person could be convicted of a crime. The more information you have, the less likely that could happen. There are three major problems when the wrong person is convicted. The first is the conviction of an innocent person. The second is the real criminal remains free, and lastly, justice isn't served.

If an additional level of assurance that justice is served can be acquired for less than forty cents per hour, the use of a voice logging recorder probably makes sense for others as well.

Chief Carter can be contacted at (205) 674-5643

Additional information is available from
Burch Falkner at (205) 854-2611

In December of 2004, Omnicron Electronics introduced and enhanced version of the Recorders previously described. Known as the "L" series, this new recorder has an improved display and can be used on a network for remote report viewing. The "L" series is available in the standard desktop version shown below or optionally in a rack mount version that mounts on a standard 19" equipment rack.. Operationally, the "L" series is comparable to the original TR series with the exception of the aforementioned additional features. The price on each model of the "L" series is $250 more than the standard TR series.

TOTAL RECALL TRL Series MULTI-CHANNEL DIGITAL VOICE LOGGER
Totally self-contained, affordable, easy to install, operate, upgrade, and purchase.
Automatic Recording of ALL Calls - Total Recall will automatically capture and securely record all phone or radio conversations which can be recalled whenever verification is required. *Total Recall* can also be used as a training and evaluation tool for stall who regularly conduct business with customers by telephone and two-way radio. Large Capacity Database - If a dispute or emergency arises, you can recall relevant recordings from the *Total Recall* database which holds over 10000 channel hours of conversations. Recordings can be selected by Date, Time, Phone number or Channel number for instant retrieval and replay. Compact Desktop Unit - Comprises 4, 8, 12 or 16 channels in a single desktop unit. Use multiple units for higher capacity. No software installation or external hardware is required. Multiple Recording Inputs - Total Recall will record from any audio source on a channel selective basis, including telephone, radio, microphone, intercom and more. It’s also possible to ‘live monitor’ calls on a channel selective basis. Playback Options - Selected recordings can be replayed via an internal speaker, an external speaker or headphones. For replay on a PC, Remote Manager software is supplied with Total Recall. Remote Manager reads from an Archived CD and converts recordings for replay on a PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted files via email. Calls can also be monitored, played, or searched and played directly from the PC when it is connected to a Total Recall with the built-in LAN and dial-up connectivity. Archive for Security - Calls that need to be retained for longer periods can be automatically or selectively archived to an internal CD-R drive and kept indefinitely. Individual calls, or groups of calls, can also be manually selected or tagged and copied to CD-R. Each inexpensive CD-R will hold up to 180 hours of conversations. Selected recordings can also be copied through the network interface (LAN) and converted to .wav or .mp3 files. Each inexpensive CD can hold up to 180 hours of conversations.
Now you can be sure of exactly what was said with...
User Definable Options - recording can be set to off-hook or VOX, and a beep-tone is selective by channel. Password security ensures complete management control of the voice logger. Software updates are field upgradeable. There are three user selectable menus: LOGGING – current call activity and enabling Live Monitoring. SEARCH – call search and playback via internal/external speaker. OPTIONS – control system parameters — set language, date & time, passwords, set line triggering mode, enable call monitoring, enable beep tone, set archive reminder and auto archive, set maximum call length, set voice-activation timeout, set recording period, install system software upgrades, rebuild call database, set recorder ID, and system shut down. Three simple navigation keys: MENU - This key is used to toggle through the four user menus. SELECT - This key is used to select an option, or toggle through a list of options. UP/DOWN ARROW - These 2 keys move the highlight bar up or down. Five control keys: ƒƒ Reverse back through a call, and back to previous calls. ¢ Stop „ Play the current selected call. Pause and restart. „„ Fast forward through a call, and skip to next call. „„„ High speed forward through a call, and jump to next call. Numeric Keypad and LEDs: KEYPAD: 0 to 9 number keys, including * and and # are used for entering search information, tagging calls, and other data entry functions. LEDs: Red to indicate hard drive activity. Green to indicate all components operational.
Remote Manager software for replaying calls on your PC, LAN, or Dialup... REMOTE MANAGER WINDOW Remote Manager software is included with all recorders so that recordings that have been logged with Total Recall and archived to CD-R can be replayed on any PC running Windows 95/98/NT/ME/2000/XP. Use Remote Manager to search, play and email recordings directly from the CD-Rs. Remote Manager is also used to access recorders and recordings over a network, a single PC, and phone line dialup using a modem. It provides for remote search and playback, live monitoring, copying calls to the client PC for emailing, etc. REMOTE MANAGER PLAYER You do not need Remote Manager software, a PC, or LAN to install and operate your Total Recall digital audio logger. It is self-contained and easy to use all by itself. Total Recall... is a compact multi-channel logging recorder with built-in display, CD recorder, and simple navigation keys. You can listen to monitored conversations live or replay them from the internal hard drive that holds 10,000 hours of conversations. Archive all or selected conversations to inexpensive compact disks with the touch of a few simple buttons — up to 180 hours on a standard recordable CD. Play the archival CDs in the unit or use the supplied Remote Manager software to play them on your computer. Search for conversations by time, date, extension or line number, caller ID, DTMF data, etc. Expandable from 4, to 8, 12, or 16 channels, each channel has a modular jack for direct connection to a phone line, analog phone extension, phone handset (analog or digital phone), two-way radio, broadcast audio source, room monitoring microphone, etc. Additional features include: password security, recording beep option, call tagging, voice-activation or off-hook start/stop, channel activity display, monitor and replay using internal speaker headphones, or a network using the Network Interface (LAN) port and the supplied Remote Manager software. Total Recall recorders are available in 4, 8, 12, and 16 channel packages. Options include: adapters for connecting to various phones and two-way radios and a rack mount configuration.
Total Recall features include:
ê Designed to provide quality recordings of phone conversations or any audio signal. ê It records digitally (records direct to a hard drive in compressed file format). ê It starts and stops recording by voice- activation (VOX) or Off-Hook activation. ê Over 10000 hours of on-line storage. ê It has a high compression factor, resulting in a large capacity storage capability. ê It has a facility to live monitor calls. ê All channels can be configured and managed selectively. ê Recording ‘Beep’ option is standard. ê Call Tagging. ê It is compact, self-contained, and easy to install, maintain, upgrade, and operate. ê Color display (TFT like a notebook PC) with simple navigation keys. ê Remote Manager software — replay and email calls with a Windows based PC (from archive CDs, LAN or dialup connection). ê You can search the database by date, time, number (in/out) or channel. ê LCD screen with simple navigation keys. ê Play conversations stored on its internal hard drive locally or over a network. ê Caller ID (CID) capture of incoming call numbers (CID service required). ê Built in compact disk recorder (CD-R). ê Archive all or selected calls to CD-R. ê WAV compatible recordings with text file headers can be emailed from your PC. ê Password security (User & Admin.).	Total Recall can be configured to record from various signal sources: ê An analog telephone line. ê An analog telephone extension line. ê A telephone handset, either analog or digital (via handset splitter). ê A digital extension line, using digital to analog converters. ê A radio or other audio signal presented as a 2-wire analog interface. ê *Total Recall* recorders come with con- necting cables that are suitable for most applications, two copies of the Owner’s Manual, Remote Manager PC software, LAN cable, modem cable, and 5 CD-Rs. There are four versions of Total Recall: ê A 4-channel version. Part # TRL-04. ê An 8-channel version. Part # TRL-08. ê A 12-channel version. Part # TRL-12. ê A 16-channel version. Part # TRL-16. ê All Total Recall recorders are available in desktop version, or optional rack mount configuration. ê The 4, 8, and 12 channel versions can be upgraded to a maximum of 16 channels. Use multiple units to provide additional channel capacity. ê All Total Recall (TRL) recorders are available in standard desktop version, or optional rack mount configuration (below).
SPECIFICATIONS
Number of Channels: 4, 8, 12 or 16 Security: Password required to operate all menus (two levels). Coding Method: 8kbps High Quality Vector Quantisation. Line Impedance AC: 6k ohm Line Impedance DC: 10M ohm Frequency Response: 300 - 3400 Hz, +/- 0.5dBm Signal to Noise: -34dBm Crosstalk: -60dBm Record (beep) Tone: 1.4kHz channel and level selectable (Off, -33dBm, -27dBm, -21dBm). Recording Trigger: Off-Hook or VOX (adjustable) (Off, -20dBm, -24dBm, -28dBm, -32dBm, -36dBm, and -40dBm) Internal Storage: Hard Drive. CD Drive: 650-700M Bytes IDE, uses CD-R media. Display: 130mm x 97mm TFT Backlit LCD. Power Requirements: 100VAC~260VAC, 50 ~ 75 Hz, 50 Watts.	Max Line Voltage: Max tip to ring voltage DC 250VDC. Max tip to ring voltage AC 150V rms. Max tip to ground voltage DC 1500VDC. Max tip to ground voltage AC 1000V rms. Analog Ports: 4, 8, 12 or 16 line input channels, Line out jack (3.5 mm phono jack), Headphone jack (3.5 mm phono jack). System Software: Field upgradeable via CD ROM. Operating System: Linux Red Hat 9. Warranty: Twelve month, limited. Size & Weight: (desktop version): 14-¾" x 14-¾" x 6-¾", 12 lb net Size & Weight (rack mount version): 19" x 9" x 8-½", 22 lb net *Total Recall* comes with connecting cables that are suitable for most applications. For unusual installations, these cables can be replaced with other cables or accessories.

User information. Products sold by Falcon Direct are warranted to be technically compliant with the manufacturers specifications. No other warranty relative to use of the equipment or related service, when applicable, is expressed or implied. Falcon Direct makes no claim for suitability or fitness of users purpose or application. Falcon Direct is not responsible for claims arising from the use of equipment or services provided by or through Falcon Direct in which there are losses attributed to the use or application of equipment and/or related services. User agrees to these terms as a condition of purchase.

Thanks for visiting with us! We look forward to serving you! If you would like to receive a notification by email when a new eNewsletter is available, just drop us an email to sales@falcondirect.com.

The Falcon Team
At your Service!

Falcon Direct, Inc. - 36 - 20th Avenue NW - Birmingham, AL - Phone 1.800.489.2611